1xbeat Frequently Asked Questions

Creating a 1xbeat account is straightforward. Visit 1xbeat.club and click the registration button, then fill in your full name, date of birth, a valid email address and a Pakistani mobile number. Choose a strong password, confirm you are 18 years or older, and submit. Your account is active immediately and you can make your first deposit right away.

1xbeat requires a copy of your Computerised National Identity Card (CNIC) as the primary identity document. You will also need to provide proof of address — a recent utility bill or a bank statement from HBL, UBL, Meezan Bank or Bank Alfalah works well. In some cases, a selfie holding your CNIC may be requested. All documents must be clear, legible and unexpired.

Most KYC verifications at 1xbeat are completed within 24 to 48 hours of submitting valid documents. During busy periods it can occasionally take up to 3 business days. You will receive an email confirmation once your identity has been verified. If your submission is incomplete or documents are unclear, the 1xbeat compliance team will contact you at your registered email address.

On the 1xbeat login page, click "Forgot Password" and enter your registered email address. A password reset link will be sent to that inbox within a few minutes — check your spam folder if it does not arrive. Click the link, set a new password, and log in as normal. If you no longer have access to your registered email, contact [email protected] to verify your identity through alternative means.

No. 1xbeat enforces a strict one-account-per-player policy. Duplicate accounts — even those created with different email addresses or mobile numbers — are prohibited. If multiple accounts are detected linked to the same individual, all associated accounts may be suspended and any balances forfeited. If you have accidentally created a duplicate, contact support immediately to resolve it before bonuses are affected.

To close your 1xbeat account, email [email protected] from your registered email address and request permanent account closure. Ensure your PKR balance has been withdrawn first — any remaining balance will be returned to your verified payment method after standard processing checks. If you are closing your account due to problem gambling, consider applying self-exclusion instead, which offers a more structured protection option.

The minimum deposit on 1xbeat varies by payment method. For JazzCash and Easypaisa, the minimum is typically Rs 500. For bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah, the minimum is generally Rs 1,000. Card deposits via Visa or Mastercard may have a slightly higher minimum. Exact thresholds are always displayed in the 1xbeat cashier at the time you initiate a transaction.

JazzCash withdrawals at 1xbeat are typically processed within 30 to 60 minutes during Pakistan Standard Time (PKT) business hours, provided your KYC verification is complete and there are no pending security checks on your account. Requests submitted outside of business hours or on public holidays may experience a slight delay and are typically processed on the next working day.

1xbeat does not charge platform fees on standard deposits or withdrawals. However, your payment provider — JazzCash, Easypaisa, your bank, or your card network — may apply their own transaction fees or currency conversion charges independently. Always check with your payment provider if you are unsure. Cryptocurrency withdrawals via USDT TRC20 are subject to the standard blockchain network fee at the time of processing.

Yes, Easypaisa is a fully supported deposit and withdrawal method at 1xbeat. To deposit via Easypaisa, select it from the cashier payment options, enter the amount in PKR, and follow the in-app authorisation steps on your Easypaisa mobile wallet. Easypaisa deposits are credited to your 1xbeat account balance almost instantly once the transaction is confirmed on the Easypaisa network.

Withdrawal delays at 1xbeat are most commonly caused by one of three things: pending KYC verification (documents not yet submitted or approved), an active bonus with unsatisfied wagering requirements, or a routine security review on the account. Check your account verification status first. If verification is complete and no bonus terms are outstanding, contact 1xbeat support at [email protected] with your transaction reference number for a status update.

1xbeat offers an extensive slots library from leading providers. JILI slots are particularly popular with Pakistani players — titles like Fortune Gems, Mines, and Money Coming attract consistent play. PG Soft, Pragmatic Play, Spadegaming and Hacksaw Gaming are also well represented in the 1xbeat slots lobby. You can filter the library by provider, RTP, volatility or feature type directly in the casino section.

Yes. PSL (Pakistan Super League) cricket betting is one of the most popular features at 1xbeat for Pakistani players. During the PSL season, 1xbeat offers pre-match and live in-play betting on PSL fixtures, covering match winner, top batsman, total runs, over/under markets and more. International cricket events including Test series, ODIs and T20Is featuring Pakistan are also available for betting.

All casino games on 1xbeat use certified Random Number Generator (RNG) software, independently audited by third-party testing laboratories. This means every spin, card draw and dice roll produces outcomes that are statistically random and not influenced by the platform. The game providers supplying content to 1xbeat — including JILI, PG Soft and Pragmatic Play — hold their own RNG certifications which are available from those providers' official sites.

Yes. 1xbeat.club is fully optimised for mobile browsers on Android and iOS devices. The entire casino and sports betting platform — including live dealer games, JILI slots, Fortune Gems, Mines and cricket betting — is accessible from your phone's browser without needing to download any separate application. The mobile layout adapts automatically to your screen size for comfortable play.

Return to Player (RTP) percentages vary by game and provider. Most slots available at 1xbeat have RTPs ranging from 94% to 97%. Popular JILI titles like Fortune Gems and Mines have their specific RTPs listed in the game information panel — tap the info or help icon within any game to view it. A higher RTP means a higher theoretical long-term return to the player, though it does not guarantee winnings in any individual session.

Yes. 1xbeat has a live casino section featuring real human dealers streamed from professional studios. Available live games include Live Baccarat, Live Blackjack, Live Roulette, Live Dragon Tiger and live game show titles. Live casino games are available 24 hours a day and can be played from desktop or mobile. Minimum bet amounts on live tables vary by game type and are displayed before you join a table.

1xbeat runs promotional offers for new and existing players. Welcome bonus details — including the deposit match percentage, minimum qualifying deposit in PKR, and eligible games — are published in the Promotions section of the platform. Promotions change from time to time, so always check the current offer before making your first deposit. All welcome bonuses are subject to wagering requirements which must be met before any winnings can be withdrawn.

Wagering requirements specify how many times you must wager your bonus amount before it converts into withdrawable cash. For example, a 30x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 30,000 in bets using that bonus before withdrawing winnings. Different games contribute at different rates — slots typically contribute 100%, while table games and live casino may contribute less. Specific contribution rates are listed in each promotion's terms.

No. Bonus funds at 1xbeat cannot be withdrawn until the associated wagering requirement has been fully completed. If you attempt to withdraw before meeting the requirement, the bonus balance and any related winnings will be forfeited and only your original real-money deposit will be returned. If you decide you no longer want to participate in a bonus, you can cancel it from the bonus section of your account settings — but this will forfeit the bonus balance.

1xbeat includes free spins as part of various promotions, particularly tied to new slot game launches or deposit bonuses. Free spins are typically awarded on specific JILI or PG Soft titles and carry their own wagering requirements before winnings can be withdrawn. Free spin promotions are time-limited, so check the active promotions section regularly. Free spins are credited to your account automatically when a qualifying condition is met.

1xbeat has a loyalty rewards structure for regular players. As you play, you accumulate points that contribute to your loyalty tier. Higher tiers unlock benefits including improved cashback rates, exclusive deposit bonuses, faster withdrawal processing and dedicated support. Details of the current loyalty programme and tier thresholds are available within your 1xbeat account dashboard under the Rewards or VIP section.

The minimum age to register and play on 1xbeat is 18 years old. This is a strict, non-negotiable requirement. 1xbeat enforces age verification through mandatory CNIC-based KYC checks. Any account found to belong to a person under 18 will be immediately suspended, all deposited funds will be frozen pending investigation, and the matter may be escalated to relevant authorities. There are no exceptions to this policy.

Log in to your 1xbeat account and navigate to Account Settings, then select Responsible Gaming. From there you can set daily, weekly or monthly deposit limits in PKR. Reducing a limit takes effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the increase activates. Deposit limits apply across all payment methods including JazzCash, Easypaisa and bank transfer simultaneously.

Self-exclusion on 1xbeat locks your account for a period you choose: 6 months, 1 year, 3 years or permanently. Once activated, you cannot log in, deposit or place wagers for the duration. 1xbeat also suppresses all marketing communications to self-excluded accounts. Time-limited self-exclusions (6 months, 1 year, 3 years) cannot be reversed before the period expires. Permanent self-exclusion is irreversible. To activate, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact [email protected].

1xbeat protects player data using TLS encryption for all data in transit and AES-256 encryption for sensitive stored data including KYC documents. Payment transactions are handled through PCI DSS-compliant processors — full card numbers are never stored on 1xbeat servers. Access to personal data is restricted to authorised compliance personnel on a need-to-know basis. 1xbeat does not sell or rent player data to third parties. Full details are available in the 1xbeat Privacy Policy.

If you are spending more than you can afford, chasing losses, or gambling is affecting your work, family life or mental wellbeing, take action immediately. Use the responsible gaming tools in your 1xbeat account — start with a deposit limit or a cooling-off period, or apply self-exclusion if you feel you need a longer break. You can also email [email protected] and request an emergency account restriction. Seeking support from a qualified professional is always advisable if gambling has become a problem.