1xbeat Privacy Policy

2. Personal Data We Collect

1xbeat collects personal data across several categories depending on how you interact with the Platform:

2.1 Registration Data

2.2 Identity Verification (KYC) Data

2.3 Financial Data

2.4 Usage & Technical Data

2.5 Communications Data

3. How We Use Your Personal Data

1xbeat processes personal data for the following purposes:

• Account management: Creating, maintaining and administering your 1xbeat player account, including processing login authentication and securing account access.
• Service delivery: Enabling you to place wagers, access casino games, participate in promotions and receive winnings in PKR through your chosen payment method.
• Identity and age verification: Confirming that you are 18 years of age or older and that you are who you claim to be, as required by responsible gaming and anti-money laundering obligations.
• Fraud prevention and security: Detecting, investigating and preventing fraudulent transactions, money laundering, multi-accounting and other prohibited conduct on the Platform.
• Regulatory compliance: Fulfilling obligations under applicable gaming regulations, anti-money laundering frameworks and know-your-customer requirements applicable to 1xbeat's operations.
• Customer support: Responding to your support enquiries, processing complaints and resolving account disputes efficiently.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviour and to administer self-exclusion, deposit limits and other responsible gaming tools requested by players.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the 1xbeat platform, game selection, user experience and payment processing performance.
• Marketing communications: Sending promotional offers, bonus notifications and product updates to players who have opted in to receive such communications. Players may opt out at any time via account settings or by contacting support.

4. Legal Basis for Processing

1xbeat processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 1xbeat — including account creation, transaction processing and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering, KYC and responsible gaming obligations.
• Legitimate interests: Processing conducted in the legitimate interests of 1xbeat and its players, including fraud prevention, platform security, and service improvement — provided such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, including marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. KYC & Identity Verification

All 1xbeat players are required to complete identity verification before their first withdrawal is processed. This is a non-negotiable requirement under our responsible gaming and anti-money laundering obligations, and it also protects players from unauthorised access to their accounts and funds.

KYC documents submitted to 1xbeat — including CNIC copies, passport scans and address proof — are handled with strict confidentiality. These documents are stored in encrypted form, access is restricted to authorised 1xbeat compliance personnel, and they are not shared with third parties except where required by law or by our licensed payment processors for fraud screening purposes.

1xbeat uses third-party identity verification service providers to assist with document validation. These providers process your data under data processing agreements that bind them to equivalent data protection standards.

6. Payments & Financial Data

All payment transactions on 1xbeat — including deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, USDT TRC20, Skrill and Neteller — are processed through PCI DSS-compliant payment gateway partners. Full card numbers and sensitive authentication data are transmitted directly to our payment processors and are never stored on 1xbeat servers.

1xbeat retains transaction reference data (amount, timestamp, payment method type, and masked identifier) for a minimum of five years to satisfy anti-money laundering record-keeping requirements. This data is not shared with third parties except where required by law or by payment processors for the purpose of processing or reversing transactions.

7. Cookies & Tracking Technologies

1xbeat uses cookies and similar tracking technologies on 1xbeat.club to support platform functionality, security and performance analytics. The categories of cookies used are:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session, remembering language and currency preferences, and preventing cross-site request forgery. These cannot be disabled without affecting core functionality.
• Analytics cookies: Used to collect anonymised data about how visitors interact with 1xbeat.club — including page views, session duration and navigation paths — to improve the platform. This data is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot traffic and other abusive behaviour.

You may manage cookie preferences through your browser settings. Blocking essential cookies will impair your ability to use 1xbeat's services. Analytics cookies may be disabled without affecting core functionality.

8. Data Sharing & Third Parties

1xbeat does not sell, rent or trade your personal data to third parties for marketing purposes. We share personal data only in the following circumstances:

• Payment processors: To process deposits and withdrawals in PKR through JazzCash, Easypaisa, bank transfer and card networks.
• Identity verification providers: To validate KYC documents as part of our compliance obligations.
• Game providers: Game studios operating within the 1xbeat lobby may receive session data (player ID, wager amounts, game outcomes) required to deliver their games. These providers are bound by data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, regulatory authority or law enforcement request. 1xbeat will disclose only the minimum data required to satisfy such requests.
• Business transfers: In the event of a merger, acquisition or sale of 1xbeat's assets, player data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

9. Data Retention

1xbeat retains personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Specific retention periods include:

• Account registration and KYC data: Retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with anti-money laundering obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Support communications: Retained for three years from the date of the communication, or longer if related to an ongoing dispute or regulatory matter.
• Marketing consent records: Retained until consent is withdrawn and for one year thereafter as evidence of prior consent.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised.

10. Data Security

1xbeat implements technical and organisational security measures commensurate with the sensitivity of the personal data we hold. These measures include: TLS encryption for all data transmitted between your device and 1xbeat.club; AES-256 encryption for stored sensitive data including KYC documents; access controls restricting personal data access to authorised personnel on a need-to-know basis; multi-factor authentication for internal administrative systems; and regular security assessments of platform infrastructure.

No method of data transmission or storage is entirely free of risk. In the event of a data breach that poses a risk to player rights, 1xbeat will notify affected players and relevant authorities in accordance with applicable data breach notification obligations as promptly as reasonably practicable.

11. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to personal data held by 1xbeat:

• Right of access: You may request a copy of the personal data 1xbeat holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. Some data (e.g., KYC-verified identity) may require re-verification before it can be updated.
• Right to erasure: You may request deletion of your personal data where there is no longer a legal basis or legitimate interest for its retention. Note that erasure requests may be partially declined where 1xbeat is required to retain data by law (e.g., AML record-keeping obligations).
• Right to restrict processing: You may request that 1xbeat restricts the processing of your data in certain circumstances, such as where you contest the accuracy of the data or have objected to its processing.
• Right to data portability: You may request a copy of data you have provided to 1xbeat in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing), you may withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact 1xbeat at [email protected]. We will respond to verified requests within a reasonable timeframe.

12. Children and Minors

1xbeat's services are strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from persons under 18 years of age. If 1xbeat becomes aware that personal data has been collected from a minor, such data will be immediately deleted and the associated account will be closed. Parents or guardians who believe their child has registered on 1xbeat must contact [email protected] immediately.

13. Changes to This Privacy Policy

1xbeat may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. Material changes will be communicated to registered players via email or by a notice on 1xbeat.club prior to the change taking effect. The date at the top of this Policy indicates when it was last updated. Your continued use of 1xbeat following notification of changes constitutes your acceptance of the revised Policy.

14. Contact & Data Enquiries

For any privacy-related questions, data subject access requests, or complaints regarding 1xbeat's handling of your personal data, please contact our support team:

Email: [email protected]

Support is available during Pakistan Standard Time (PKT) business hours. Please include your registered email address and the nature of your query so we can assist you efficiently.