1xbeat is committed to providing a safe, fair and enjoyable experience for every player. Gambling is entertainment — not a way to earn money or solve financial problems. This page outlines the tools, resources and policies in place to help you stay in control.
For Pakistani players · All responsible gaming tools are free to use · No charge to set limits or self-exclude
At 1xbeat, we want every player in Pakistan to enjoy their time on the platform — whether that is watching the live cricket betting odds move before a PSL match, spinning a PG Soft slot on their phone after work, or sitting at a live Baccarat table at night. But we also recognise that for a small number of people, gambling can shift from entertainment to something that causes real harm.
Responsible gaming is not a phrase 1xbeat uses lightly or as a box to tick. It sits at the centre of how we operate. We believe that giving players the tools to understand their own behaviour — and to act on it when needed — is one of the most important things a gambling platform can do. This means deposit limits that work, self-exclusion that actually locks accounts, and a support team that treats responsible gaming requests with genuine priority.
If you have found yourself depositing more than you intended, chasing losses after a bad session, or feeling anxious when you are not able to access the platform, please read this page in full. These are warning signs that your gambling may no longer be recreational, and 1xbeat has tools in place to help you take back control — immediately, at no cost, and without judgment.
Remember: all casino games and sports bets carry financial risk. House edges exist on every game. Sports betting outcomes are uncertain. No strategy or system can guarantee winnings. Only wager amounts you are genuinely comfortable losing, and never gamble with money set aside for essential expenses like rent, utility bills or family needs.
If gambling is causing financial stress, anxiety or conflict in your relationships, please use the self-exclusion or deposit limit tools in your 1xbeat account settings immediately. You can also contact 1xbeat support at [email protected] to request an account review or emergency cooling-off period.
1xbeat operates a zero-tolerance policy on underage gambling. This is not a soft commitment — it is enforced through mandatory KYC verification on every account.
All players must submit a copy of their Computerised National Identity Card (CNIC) before processing their first withdrawal. CNIC verification confirms date of birth and identity. Accounts that cannot be verified as 18+ are closed immediately.
Any account confirmed to belong to a person under 18 years of age is suspended immediately. All deposited funds are frozen pending investigation. 1xbeat may report underage gambling to relevant authorities. There are no exceptions to this policy.
If you share a device with children or young family members, ensure your 1xbeat account is protected by a strong password and that you log out after every session. If you believe a minor has accessed a 1xbeat account, contact [email protected] immediately.
All of the following tools are available directly in your 1xbeat account settings. They are free to use, take effect immediately and do not require you to contact support first.
Set a maximum deposit amount per day, per week, or per month in PKR. Once a deposit limit is active, the system will not allow you to deposit beyond that threshold during the selected period. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies.
Cap your maximum net losses over a daily, weekly or monthly period. If your net losses reach the limit you have set, your account will not allow additional wagers to be placed until the period resets. This tool is particularly useful for players who find it difficult to stop during a losing session.
Set a reminder to appear after a defined period of continuous play — for example, 30 minutes, 1 hour or 2 hours. The reminder is a prompt to pause and assess whether you want to continue. It does not automatically end your session but encourages conscious breaks during extended play.
Request a temporary break from 1xbeat — ranging from 24 hours to 6 weeks. During a cooling-off period, your account is locked and no deposits or wagers can be placed. This option is available for players who feel they need a short reset without committing to long-term self-exclusion.
If you believe your gambling has become problematic, self-exclusion allows you to lock your 1xbeat account for a defined period of 6 months, 1 year, 3 years or permanently. Once self-exclusion is applied, 1xbeat will not reverse it for the duration chosen. Permanent self-exclusion is irreversible. During self-exclusion, 1xbeat will also suppress all marketing communications to your registered email and mobile number.
The following questions can help you honestly evaluate your current gambling behaviour. If you answer "yes" to two or more of these, it may be worth speaking to a support professional or using 1xbeat's self-exclusion tools.
Do you find yourself spending more money on gambling than you originally planned?
Have you ever tried to win back money you have already lost by placing more bets?
Do you feel restless or irritable when you are unable to gamble?
Have you borrowed money from family or friends to fund gambling?
Have you neglected work, studies or family responsibilities because of gambling?
Do you keep your gambling a secret from people close to you?
Have you continued gambling even when you knew you could not afford to lose?
Answering honestly is the first step. If you are concerned about your gambling, contact 1xbeat support or apply self-exclusion from your account settings without delay.
Mandatory CNIC-based age verification. Players confirmed to be under 18 are removed from the platform without exception and relevant funds are withheld.
Self-exclusion on 1xbeat is binding for the duration selected. The platform will not accept deposits, allow logins or send marketing emails to self-excluded accounts.
Set daily, weekly or monthly deposit limits in Pakistani Rupees. Limits apply platform-wide and cannot be bypassed by switching payment methods.
Players who self-exclude or request a cooling-off period are automatically removed from all 1xbeat promotional email lists and SMS marketing during the exclusion period.
Set play reminders at custom intervals. 1xbeat also displays your total session time during play so you remain aware of how long you have been logged in.
Responsible gaming support requests are handled during Pakistan Standard Time business hours. Contact [email protected] to speak to the team about any account concern.
Self-exclusion is the strongest responsible gaming tool available on 1xbeat. Here is how to activate it:
Access the platform from your mobile or desktop browser and log in with your registered credentials.
Navigate to the Account Settings section from your profile menu.
Find the Responsible Gaming sub-section within settings. Here you will find all available tools: deposit limits, loss limits, session reminders and self-exclusion.
Select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Confirm your selection. The exclusion takes effect immediately and cannot be reversed for the chosen duration.
If you cannot access your account to apply self-exclusion, contact 1xbeat support at [email protected]. The support team can apply an emergency account restriction on your behalf during PKT business hours.
Gambling involves real financial risk. Understanding how casino games and sports betting actually work is an important part of responsible play at 1xbeat.
Every casino game on 1xbeat has a Return to Player (RTP) percentage — typically ranging from 94% to 97% on slots, and slightly different figures for table games. This means the house always retains a mathematical edge over the long term. No betting strategy, pattern recognition or previous game history changes this mathematical reality. Each spin of a slot and each hand of Blackjack is an independent event.
Sports betting outcomes depend on the results of real sporting events which are inherently unpredictable. Even the most knowledgeable cricket fan cannot know with certainty how a PSL match will unfold. Odds reflect bookmaker estimates of probability — they do not guarantee outcomes.
The most important principle for any 1xbeat player is this: only gamble with discretionary money — funds you can genuinely afford to lose without it affecting your daily life, your family's welfare or your financial stability. If that condition is not met on a given day, do not gamble that day.
Gambling should never be used as a strategy to recover financial losses or debts. Chasing losses is one of the most common pathways to problem gambling. If you catch yourself doing this, stop and use the responsible gaming tools in your account.
Enjoy 1xbeat's casino and sports betting with the tools to stay in control. Set your limits, play within your budget, and keep gambling as entertainment. 18+ only.
18+ · Financial risk involved · Please gamble responsibly · Users must comply with local laws